At SJCCU we are committed to ensuring that during every interaction each Member experiences professionalism, immediate assistance and personal service that meets their needs and exceeds their expectations. We acknowledge and accept that there may be times when things go wrong and you are dissatisfied. Please give us the opportunity to address your concerns and improve our service. Our employees are best placed to address your concerns and work with you until you are satisfied.
If you have an issue or dissatisfied with a product or service, we encourage you to let us know - Be sure to clearly state: a) Your name, address, contact information; b) the nature of your complaint; and c) all relevant details and with whom you have already discussed the issue.
Required fields are denoted by a red asterisk (*).